Frequently
Asked

No. Submitting the form is a request only. A booking is confirmed once Dean has checked availability, agreed the details with you, and payment or invoice requirements have been sorted.

The useful stuff is your name, email, phone, preferred date, location, what the shoot is for, which package you are leaning toward, and any must-have moments or deliverables.

That is fine. Choose the closest option, or send a general enquiry. Dean can recommend a package or build something custom once he knows what you need.

Yes. The enquiry forms include a marketing opt-in tick. If you do not want news or offers from TNR Protography, untick it before submitting.

Not always. Package prices are the base price or estimator. Final cost may change if the job needs travel, extra time, additional visits, accommodation, extra deliverables, rush delivery, or a custom brief.

TNR Protography is based in Greymouth. Local preset locations and custom locations within 10km of Greymouth are treated as free travel. Beyond that, travel is estimated by road distance from Greymouth.

Travel costs are charged per kilometre from Greymouth. If a job requires an overnight stay, accommodation costs will also be added.

Yes, Dean can travel beyond Greymouth and the West Coast when the job makes sense. Travel and accommodation are discussed upfront so there are no surprises.

Payment requirements are confirmed after Dean reviews the enquiry. In general, an invoice is sent separately and final edited photos or media are not released until the invoice has been paid in full.

No. The site works on guaranteed minimums, not an artificial cap. You get the edited images that are worth delivering, rather than a strict tiny limit.

Yes, especially for family and group photos. A simple must-have list helps make sure the important people and combinations are not missed while still leaving room for candid moments.

Yes. The Basic and Standard wedding options are suited to smaller days or limited coverage. Larger timelines can use Deluxe, Ultimate, or a custom plan.

Sometimes. Drone work depends on weather, safety, location, permissions, and airspace. It should be arranged in advance rather than added at the last minute.

Yes. These shoots are suited to real people and real interests, including families, kids, maternity, pets, cars, couples, and personal shoots. Mention anything important when you enquire.

Keep it simple and comfortable. Avoid heavy logos or clashing patterns, and bring an extra layer if the shoot is outdoors. For engagement shoots, two outfit options can give you more variety.

No. The standard portrait/family packages are not intended for events or business work. Use an event, corporate, real estate, or promo option for commercial or event needs.

Local free-travel options include Greymouth, Rapahoe Beach, Blaketown Tiphead / Beach, and Cobden Tiphead / Beach. Other locations are possible and travel may apply.

Clean surfaces, open curtains, turn lights on, hide bins and clutter, move vehicles, and prepare outdoor areas before Dean arrives. Access and presentation are the client’s responsibility.

Drone work must be arranged at least one week in advance and is location, weather, safety, and airspace dependent.

Private events are suited to birthdays, parties and celebrations. Corporate coverage can suit launches, awards nights, work functions, and branded events.

It is a short finished promo clip, generally around 30-40 seconds, designed to showcase your business. A photoshoot is included.

Generally, no. RAW or unedited files are not supplied unless a specific package says otherwise. The drone roof-check package specifically notes RAW files are provided.

Final image selection, editing style, creative direction, and delivery format remain at TNR Protography’s discretion unless something specific is agreed in writing.

Yes, once payment is complete, you receive usage rights for the agreed purpose, such as personal use, event use, business promotion, or property marketing. TNR Protography retains copyright.

Extra editing, reshoots, changed scope, additional visits, overtime, or new deliverables may add cost if agreed or required. If you have a specific need, raise it before the shoot.

Yes. Send through the image or gallery you are interested in and Dean can confirm the available size, finish, framing, and price.

Yes. The pricing configuration includes a 20% print discount for bookings.

Spot The Aurora is Dean’s NZ-made aurora forecasting app. It was built from Greymouth to make aurora chasing easier to understand, without needing to decode raw space-weather data at midnight.

You can enquire, but night-sky work depends heavily on weather, moonlight, location, timing, safety, and whether the sky actually performs. It is better treated as a conversation than a standard package.